MDInteractive FHIR APP can be found on Nextgen Marketplace: https://www.nextgen.com/solutions/marketplace/mdinteractive
Nextgen EHR user needs to email APIpartners@nextgen.com to formally provide NextGen Healthcare with their consent for the MDinteractive FHIR app to access their Nextgen EHR instance using FHIR API R4 specifications.
Overview
If your organization uses NextGen Enterprise® and wishes to connect the MDinteractive application via API, NextGen Healthcare requires your consent and confirmation that certain prerequisites are in place. Follow the steps below and return the completed consent to APIpartners@nextgen.com.
Who should complete this?
An authorized representative of your organization (e.g., IT lead, practice administrator, or compliance officer).
Before You Begin
Please confirm with your IT team (or NextGen support) that the following are complete for each NextGen Enterprise® environment you plan to connect:
API licensing has been updated as required.
NextGen API Suite Manager is installed and configured according to the guidance in the NextGen Enterprise API Success Community.
You know which environments are in scope (e.g., NGProd, NGTest, NGDemo).
Note: If any non-Production (TEST/DEMO/DEVL) environment may contain PHI, and NextGen Enterprise® Advanced Audit is not enabled there, MDinteractive access in that environment may not be monitored.
How to Provide Consent (Quick Steps)
Copy the Consent Language below into an email.
Replace the bracketed placeholders (e.g., [Client Legal Name], environment list).
Send the email to APIpartners@nextgen.com.
CC MDinteractive at support@mdinteractive.com so we can track your setup.
Consent Language (Copy & Paste)
Subject: Consent for MDinteractive ↔ NextGen Healthcare API Integration
[Client Legal Name] agrees to adopt an API-powered integration of the MDinteractive application and affirms that [Client Legal Name] has entered into an appropriate agreement with MDinteractive concerning the adoption of this application.
We confirm that the required API license update and the NextGen API Suite Manager software installation and configuration (as described in the NextGen Enterprise API Success Community article) have been completed in the following NextGen Enterprise® environment(s), which are within the scope of the MDinteractive integration (for pre-Production testing and/or Production use):
• NGProdAdditionally, [Client Legal Name] gives consent for NextGen Healthcare to securely communicate the unique API identifier for each environment listed above to MDinteractive, enabling the MDinteractive application to use NextGen APIs to obtain and modify data in the database(s) of each named environment.
If non-Production databases are in use, we understand those TEST/DEMO/DEVL environments may contain PHI (Protected Health Information) and that, if NextGen Enterprise® Advanced Audit is not enabled in such an environment, MDinteractive may have access that cannot be monitored.
We acknowledge that we may revoke this consent on a per-environment basis at any time by sending a request to APIpartners@nextgen.com.
Sincerely,
[Name, Title]
[Organization]
[Email • Phone]
Frequently Asked Questions
What if I don’t know my environments?
Ask your NextGen administrator or IT team which environments are active (for example, NGProd for production and NGTest/NGDemo for testing).
Do we need to enable Advanced Audit?
Advanced Audit is recommended for environments that may contain PHI. If it’s not enabled in a non-Production environment, MDinteractive access there may not be monitored.
How long does consent last?
Consent remains in effect until you revoke it. You can revoke consent per environment by emailing APIpartners@nextgen.com.
Who can I contact for help?
For questions about MDinteractive setup, contact your MDinteractive representative. For NextGen consent processing or API identifiers, email APIpartners@nextgen.com.
Need Assistance?
If you’d like MDinteractive to review your consent draft or confirm your prerequisites, reach out to your MDinteractive representative and include your environment list.
Info about setting up the FHIR connection can be found here: https://www.nextgen.com/api
and more specifically:
- Patient Access API FAQ & Installation Details for NextGen Clients (Success Community Login Required)